Pebble display failure - some movement from Pebble Support
As my Pebble failure saga continues, another less than useful response from Pebble Support (see belowOf all the information they ask for the only piece they do not already have (in their own email thread to me) is my shipping address. And still no provision of any information on how/what the next steps in the support process might be?
This is a very dismal launch and an overwhelmingly under supported product
The wait goes on for meaningful resolution
APR 01, 2013 | 10:42AM PDT
Ali replied:
Hello xxxxx,
Thank you for your report,
In order to move forward I will need some information from you.
If you are a Kickstarter backer please send me your Pebble Account email address since I am unable to locate an account with your email. In the case you were not a Kickstarter backer and do no not have a Pebble account please include the following information in your response: Name, Email, Telephone, Shipping Address, and Pebble Serial number.
Best regards,
Ali
Pebble Support
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Pebble Help Center: http://help.getpebble.com
Pebble Forum: http://help.getpebble.com
Pebble Updates/Blog: http://kck.st/HBw2MT
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Reddit: http://www.reddit.com/r/pebble/
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