Saturday, 13 April 2013

Pebble fails its own RMA 48 to 72 hr Response time

Pebble watch fails - as does their support and RMA process

Pebble promised a 48-72 hr response on the RMA site - it is now 11 days since I submitted my RMA form an not a word from them

I have tried following up through my original support ticket - no help

It is now more than 3 weeks since my Pebble failed and even though I have followed all Pebble support requirements for there is still no resolution nor even a response from the RMA process

This is horrendously poor customer service

Shame Pebble shame on you


1 comment:

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